Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from burleighwagon.co.za (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We also collect information about the web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. This is referred to as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files placed on your device or computer. Learn more or disable cookies at allaboutcookies.org.
- “Log files” track actions on the Site and collect data like IP address, browser type, Internet service provider, referring/exit pages, and timestamps.
- “Web beacons”, “tags”, and “pixels” are electronic files that record how you browse the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect information including your name, billing address, shipping address, payment information, email address, and phone number. This is referred to as “Order Information.”
“Personal Information” in this Privacy Policy refers to both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information to fulfill orders (processing payment, shipping, and sending invoices/confirmations). Additionally, we use it to:
- Communicate with you;
- Screen orders for potential risk or fraud;
- Provide you with product/service-related information or marketing (based on your preferences).
Device Information helps us screen for fraud, improve our Site, and analyze marketing effectiveness.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third-party services like Shopify and Google Analytics to help us operate our online store and understand how customers use it. Learn more at:
We may also share your information to comply with laws or protect our rights.
BEHAVIOURAL ADVERTISING
We may use your Personal Information to show you targeted ads or marketing messages. Learn how it works here: Network Advertising Initiative
Opt-out options:
DO NOT TRACK
We do not change our data practices in response to Do Not Track signals from your browser.
YOUR RIGHTS
If you are a South African resident, you have the right under the Protection of Personal Information Act (POPIA) to access, update, or request deletion of your personal data. Please contact us to exercise this right.
DATA RETENTION
We keep your Order Information for our records unless and until you ask us to delete it.
CHANGES
We may update this policy to reflect changes to our practices or for legal reasons.
CONTACT US
If you have questions or want to file a complaint, please email us at info@burleighwagon.co.za or write to:
Burleigh Wagon South Africa
[Re: Privacy Compliance Officer]
Block D, First Floor, Suite 1,
Southdowns Office Park, 22 Karee St,
Irene, Pretoria, 0062, South Africa